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These AI elements will help you improve KPI results across your enterprise.

6 elements of conversational AI ebook

Individuals prefer to self-serve, and they prefer to engage as naturally as possible. When they can successfully do so with your business, their trust in you to solve their needs grows exponentially.

Conversational engagements occur when natural language technologies join with artificial intelligence systems and expertise to create intelligent, automated communications streams. The best enterprise-grade IVAs and chatbots depend on it.

To be effective, there are 6 essential elements of Conversational AI you need the right mix of:

  • Data
  • Natural Language Understanding
  • Natural Language Generation
  • Modular Platform
  • Defining and Measuring Value
  • Perspective and Experience
Get this eBook for Conversational AI best practices using these elements to solve your business challenges.

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