Forrester Report Explores 5 Technologies To Transform Customer Care Over The Next 5 Years
In five years, you be using new models of customer service driven by new technologies. Do you know which technologies you will need to master?
In this new report, Forrester Research analyst Ian Jacobs looks at the ability of five technologies to:
Why is he urging us to test and pilot now? What are the 5 technologies?Get your copy of Ian's report to learn why the time to start is now.