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Digital Engagement Blog

Conversion Crisis: Are Your Mobile Shoppers Web Floppers?

It’s not what you’re thinking. This is a tale of customer experience in a time of remarkable change. It begins with showrooming, the despicable term that brick and mortar retailers utter with a sneer much like Jerry Seinfeld’s every time he greeted Newman. I bet you can picture a showroomer right now roaming your store. (Sneer) Showroomer.  

Topics: Customer Engagement Digital Commerce