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Citizen Engagement Blog

TLC from the DMV: Driving Better Citizen Engagement in Transportation

Except for teens hoping to pass their driving test, few people are thrilled to be interacting with the Department of Motor Vehicles. Or, for that matter, state and local government parking divisions.

Renewing your driver’s license or registration, changing your address, transferring title to the purchaser of your used car or paying a parking fine – these interactions have always been considered necessary evils that typically involve long waits.

Topics: Transportation