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Adaptive IVR Blog

How My Dog Taught Me Customer Experience

He wants attention, love, care, and engagement – just like us!

Mohawk has been part of my family for 4 years. He's loving and affectionate and so well-mannered. Plus he's a cutie!  This little guy has taught my family new things about caring and paying attention to who and what is right in front of you. Plus we've had to learn accommodations to our schedules and lifestyle. So let's just agree, Mohawk is a guru on relationship development and CX.

Topics: User Experience